Functional, practical language communication useful in real world business situations.
The art of good written communication – Email and letter writing.
Negotiation skills and what to expect in different cultural settings.
How to make and effectively answer questions.
Learning by example – watching and understanding business dialogues.
Task-based learning… focusing on producing an end result, for example, a marketing report, a product idea, or a schedule for a business meeting.
Politeness and different cultural expectations/customs, eg, making introductions.
Interaction with native and non-native speakers (International English vs accented English)
Differences between US and British business English